Complaint form for Businesses

Products from the order:

After clicking on a product in the table, it will be added to the table of complaint products. Click again to add more.
The e-mail address associated with the order:
invoice/order number:
Product lookup:

After clicking on a product in the table, it will be added to the table of complaint products. Click again to add more. The barcode must be entered in its entirety.

Search by:
product name product symbol bar code
Complaint products:

This is where the complaint products will appear when you add them from the 'Product lookup'. Click on the name of the complaint product to remove it or reduce the quantity.


Unfound products:

If no products are found in the "Product lookup" table, please enter the product names in this field.

Company data:
Company name:
e-mail address:

Email address is required for communication.

Additional email address:

Notifications regarding complaints will be sent to the primary and secondary e-mail addresses.

Address:

Please enter the address for potential shipping/pickup in this field.
Address format: (street name building number/house number).
For example: Nowe Ogrody 8/12.

Postal code:

Maximum number of characters: 10
Don't include '-'.

City:
Country:
Bank account number:

Please be very precise.

Complaint details:
Type of service:

Example format for the invoice/pro forma invoice number field: FS 22/MAG/04/1993 or ZK 22/MAG/1993.

Purchase date:
Date of occurrence of the defect:
Description of the defect:

Maximum 1000 characters.

Additional comments:

Maximum 1000 characters.

Attachments (photos/documents):

If you have multiple files, please add them simultaneously. Allowed file types: png, jpg, jpeg, pdf. Maximum file size: 20MB. Maximum number of files: 10.


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